Refund policy
Return & Refund Policy
Last Updated: [Date]
Thank you for shopping with us. Please read our policy carefully before making a purchase.
All Sales Are Final
All purchases made through our store are final sale. We do not accept returns, exchanges, or cancellations once an order has been placed.
Refunds
We do not offer refunds for:
- Change of mind
- Incorrect item selection by the customer
- Dissatisfaction with a product after delivery
- Failure to read product descriptions or specifications before purchase
Damaged or Incorrect Orders
If you receive an item that is damaged during shipping or if you receive the wrong item, please contact us within 7 days of delivery at [your email address] with:
- Your order number
- A description of the issue
- Clear photos showing the problem
We will review the claim and, at our discretion, provide a replacement or other appropriate resolution.
Lost or Stolen Packages
We are not responsible for packages marked as delivered by the shipping carrier. If you believe your package was lost or stolen, please contact the carrier directly.
Chargebacks
By placing an order, you agree to this Return & Refund Policy. Initiating a chargeback for reasons that contradict this policy may result in the dispute of the chargeback with supporting documentation.
Contact Us
If you have any questions regarding this policy, please contact:
Email: gusojonathan5@gmail.com
Store Name: EliteVendors